Administrative Office Professional: Office Assistant - Medical Option Certificate

 Business and Management
 Health Services

Intended Program Outcomes:

This one-year certificate program is designed to provide specialized training and skills for entry-level positions as receptionists and/or records clerks in medical offices. Emphasis is placed on the study of general office skills as well as medical office theories and policies, including practical experience on current equipment and software. The course work lays the foundation for a two-year A.A.S. degree program for those students who want to continue their education.

  • Use current and emerging word processing technologies to produce documents
  • Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry
  • Model effective customer service interactions
  • Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations
  • Use appropriate medical terminology with written and oral accuracy
TERM 1

BT251 Medical Terminology 3
BT116 Professional Office Procedures 3
BT121 Document Processing I 3
WR121 English Composition 4
BA104 Business mathematics 4
or MTH095 Intermediate Algebra (or higher) (5)
  TERM 1 Total: 17
TERM 2  
BT122 Document Processing II 3
BT252 Medical TErminology 3
BT140 Business Document Editing 3
BA131 Introduction to Business Computing 4
BA277 Business Ethics 3
or BA285 Human Relations in Business (3)
  TERM 2 Total: 16
TERM 3  
BA284 Pre-Employment Seminar 1
BA110X Business Computer Applications/MS Excel 3
BT123 Document Processing III 3
BT220 Calculating Machines 3
BT257 Medical Office Procedures 3
BT206 Desktop Publishing 3
or BT201M Word Processing/MS Word (3)
  TERM 3 Total: 16
 
TOTAL CREDITS: 49

(Information based on the 2013-14 BMCC Academic Catalog)

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