Administrative Office Professional: Office Assistant Certificate

 Business and Management

Intended Program Outcomes:

This one-year certificate program is designed to provide specialized training and skills for work as an office assistant. Emphasis is placed on the study of general office skills, including practical experience on current equipment and software. The course work lays the foundation for a two-year A.A.S. degree program for those students who want to continue their education. Students will be effective in the workplace in the following areas:

  • Use current and emerging word-processing technologies to produce documents
  • Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry
  • Model effective customer service interactions
  • Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations
TERM 1

BT121 Document Processing I 3
BT116 Professional Office Procedures 3
BA101 Introduction to Business 4
WR121 English Composition (or higher) 4
  TERM 1 Total: 14
TERM 2  
BA131 Introduction to Business Computing 4
BT122 Document Processing II 3
BT140 Business Document Editing 3
BA104 Business Mathematics 4
or MTH095 Intermediate Algebra (or higher) (5) 
BA277 Business Ethics 3
or BA285 Human Relations in Business (3)
  TERM 2 Total: 17
TERM 3  
BA284 Pre-Employment Seminar 1
BA110X Business Computer Applications/MS Excel 3
BT123 Document Processing III 3
BT220 Calculating Machines 3
COM111 Fundamentals of Speech 4
BT206 Desktop Publishing 3
or BT201M Word Processsing/MS Word (3)
  TERM 3 Total: 17
  TOTAL CREDITS: 48

 (Information based on the 2013-14 BMCC Academic Catalog)

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