Meet the Team

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StaffTitleDepartmentsRoom NumberPhoneEmail
Becktold, TerrySBDC Business AdvisorSBDCOld West Credit Union, 301 S Main St. 2nd Fl(541) 278-5833
Fowler, AndreaSBDC Admin. Asst.Pendleton, SBDCOld West Credit Union, 301 S Main St. 2nd Fl(541) 278-5833
Frink, CarolSBDC DirectorPendleton, SBDCOld West Credit Union, 301 S Main St. 2nd Fl(541) 278-5863
Nelson, JeffSBDC Business AdvisorBaker County, SBDC(541) 403-2003
Sands, DennisBusiness Advisor, Wallowa CountySBDC(541) 263-0667

SBDC Staff

Carol Frink

Carol Frink, Director

Began studies at Blue Mountain Community College

Continued studies at the Institute of Financial Education and The Benj. Franklin Federal Savings and Loan and Bank of America 

12.5 years Banking, Bank Manager and Assistant Vice-President
2 Years General Manager Oregon Trail Homes 

23 Years Self-employment –
Carol Frink, Consulting
Chelsea Creek
Real Business Solutions, LLC

Areas of expertise; business strategy, planning, marketing, financial projections and analysis, succession planning, manufacturing and trade shows.  

Andrea Fowler

Andrea Fowler, Administrative Assistant

Bachelor of Science in Graphic Design from Portland State University
Master in Management from Marylhurst University 

Over 30 years in corporate marketing communications and graphic design management.
An accomplished artist, her lithographic prints and oil paintings are in corporate and private collections in Oregon, Arizona and Texas.

Areas of expertise: corporate identity, graphic design and production, trade shows, project management, marketing materials development, new product launch, packaging, budget planning, and teaching, coaching and motivating employees. 

Jeff Nelson -cropped

Jeff Nelson, Business Advisor Baker County

Bachelors of Science in Business Administration from Lewis Clark State College.
Associate of Applied Science in Business Administration from Idaho State University.
Graduate of the Ford Family Community Development Cohort 4

Business owner Baker City Clothes Outlet for 15 years.

Area of Advising: Start-ups, Business Plans, Business Expansion, Marketing, Business Finance, Social Media, Community Networking.



Phillip O’Reilly, Business Advisor Baker CountyPhillip O'Reilly

Ph.D. – Economics, University of Colorado, Boulder, 1995

Current business owner:  Founder and Owner Oregon WiFi and Internet Solutions, 2005 – Present

Started and operate Northwest Tactical, Inc., a personal defense and security training firm.

Economics Instructor, 2001 - Present

Areas of Expertise – Finance, Information Systems, Web Development


Rick Bombaci, Business Advisor Wallowa County

BA - Philosophy University of Connecticut.

Business ownership: Twenty years self-employment as the founder of a computer business startup.  Fifteen years instructing accounting and technology.  Seventeen years non-profit experience as a development director, executive director, and board member.

Areas of advising; startup businesses, business expansion, operational planning, technology and business systems.


Terry Becktold, Business Advisor Umatilla County

Terry Becktold

Attended Southern Oregon State College
17 years banking experience

28 Years Self-employment
21 years as the owner of a Farmers Insurance Agency
Mortgage Loan Service
Xerox Agent

20 years Community Services:
Airport Commissioner
Pendleton Air Museum
Oregon Hunters Assoc.
Chamber of Commerce

Areas of advising include: Start-ups, business expansion, acquisitions, operational planning and marketing.

SBDC Website 

Phone: 541-276-6233Toll free: 888-441-7232Fax: 541-276-6819 | Email:

SBDC Pendleton
2411 NW Carden Ave.
Pendleton, OR 97801
Morrow Hall, Suite M-11

SBDC Hermiston
975 SE Columbia Dr.
Hermiston, OR 97838

SBDC Milton-Freewater
311 N Columbia St.
OR 97862

SBDC Baker City
2005 Washington Ave.
Suite 102
Baker City, OR 97814

SBDC Wallowa
Wallowa Resources
401 NE 1st St.
Suite 13
Enterprise, OR 97828