Western Alliance of Food Chains (WAFC) Retail Management Certificate

 Business and Management
 Human Resources

Intended Program Outcomes:

Learning experiences in this program are designed to assist the student in realizing the following outcomes:

  • Define the different types of retail outlets and related principals for successful businesses.
  • Illustrate unique, competitive marketing strategies for retailers including advertising, public relations and sales promotion packages.
  • Demonstrate the ability to use the computer and information services for business related activities.
  • Understand the principles and methods for human resource/human relations management.
  • Demonstrate the ability to solve mathematical problems commonly encountered in hospitality related business setting.
  • Utilize the technical skills for keeping business records and preparing financial statements.
  • Write effective routine, routing, and persuasive styles of written communication.
  • Employ successful verbal communication in a variety of settings.

This certificate program focuses on developing core skills identified by the retail industry, as represented by the Western Alliance of Food Chains (WAFC). It is a program of study for current retail employees and for students who would like to become retail employees.

This program is recognized by retail employers and identifies skills through 10 courses that lead to professional growth, hiring, and advancement opportunities; it is a body of study that prepares the student for retail sales and management responsibilities.

Students who complete the program may be given preference in hiring, may be eligible for promotions, and may receive compensation to recognize their educational achievement.

Employment Opportunities
Graduates of this program may enter the grocery retail industry and may have a competitive advantage for management positions.  This program works well for other retail industries for those individuals looking for entry-level to middle-level management positions.

At least 35 credits are required to complete the program.

   
CREDITS
BA104 Business Mathematics  
4
BA131 Introduction to Business Computing  
4
BA206 Principles of Marketing  
4
BA211 Principles of Accounting  
4
BA214 Business Communications  
3
BA223 Principles of Marketing  
4
BA224 Human Resource Management  
3
BA249 Retail Selling  
3
BA285 Human Relations in Business  
3
SP111 Fundamentals in Speech  
3
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