Blue Mountain Community College

 Business and Management

Intended Program Outcomes:

This program leading to an A.A.S. degree in administrative assistant offers students the opportunity to develop top-level office skills. Learning experiences in this program are designed to assist the student in realizing the following outcomes:

• Use current and emerging word processing technologies to produce organizational documents and presentation materials.
• Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry.
• Individually and collaboratively manage multiple office tasks, prioritizing and reprioritizing in response to changing demands.
• Assess the image that is expected of office personnel in a specific industry group; reflect those expectations in personal appearance, professional conduct, and personal hygiene.
• Produce clear, concise, and mechanically correct written documents.
• Model effective customer service interactions.
• Seek and respond to opportunities for increased responsibilities and professional advancement.
• Understand office functions as they contribute to sound business practices and procedures.
• Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations (like inventory).

At least 99 credit hours of course work must be satisfactorily completed in order to receive this degree.