Office Assistant: Medical Option Certificate
Business and Management
Health Services
Intended Program Outcomes:
This one-year certificate program is designed to provide specialized training and skills for entry-level positions as receptionists and/or records clerks in medical offices. Emphasis is placed on the study of general office skills as well as medical office theories and policies, including practical experience on current equipment and software. The course work lays the foundation for a two-year Associate of Applied Science degree program for those students who want to continue their education.
- Use current and emerging work processing technologies to produce documents.
- Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry.
- Model effective customer service interactions.
- Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations.
- Use appropriate medical terminology with written and oral accuracy.
At least 47 credit hours of course work must be satisfactorily completed in order to receive this certificate.
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CREDITS
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| BA104 Business Math * |
4
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| BA110X Business Computer Applications-MS Excel |
3
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| BA131 Introduction to Business Computing |
4
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| BA284 Pre-Employment Seminar |
1
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| BA285 Human Relations in Business |
3
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| BT116 Office Procedures |
3
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| BT121 Keyboarding |
3
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| BT122 Keyboarding |
3
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| BT123 keyboarding |
3
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| BT140 Business Document Editing |
3
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| BT220 Calculating Machines |
3
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| BT225 Machine Transcription |
3
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| BT251 Medical Terminology |
3
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| BT252 Medical Terminology |
3
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| BT257 Medical Office Procedures |
3
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| WR121 English Composition |
3
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